Thomson Industries, Inc - Privacy Policy

Who are we?

We are Thomson Industries, Inc. ("Thomson")

1500 Mittel Blvd.
Wood Dale, IL 60191, USA
Telephone: +1-540-633-3549

and a Fortive operating company.

We are manufacturer of mechanical motion control solutions and provide these products and components to customers.

We use your information as further explained in this Privacy Notice. We’ll be the “controller” of the information you provide to us.

Our representative subsidiaries in Europe are

Thomson Neff GmbH
Nürtinger Straße 70
72649 Wolfschlugen
Phone: +49 (0) 7022 504 403

Data privacy officer contact:

SWEDEN Tollo Linear AB
Estridsväg 10
29109 Kristianstad
Phone: +46 (0) 44-24 67 00
UNITED KINGDOM Thomson Industries
Office 9, The Barns
Caddsdown Business Park
Devon, EX39 3BT
Phone: +44 (0) 1271 334 500

See subsidiaries of other regions.

Our website links to other websites, which will have their own privacy notices and terms.

What does this Privacy Notice cover?

We at Thomson take your personal data seriously. This policy:

  • sets out the types of personal data that we collect about you;
  • explains how and why we collect and use your personal data;
  • explains how long we keep your personal data for;
  • explains when, why and with who we will share your personal data;
  • sets out the legal basis we have for using your personal data;
  • explains the effect of refusing to provide the personal data requested;
  • explains where we store your personal data and whether we transfer your data outside of the European Economic Area;
  • explains the different rights and choices you have when it comes to your personal data; and
  • explains how you can contact us.

What personal data do we collect about you?

We will collect certain personal information about you in the course of your relationship with us and according to the specific processing activities:

Website visitors:

When you access our website, information of a general nature is automatically recorded. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is only information that does not allow conclusions about your person. This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. Anonymous information of this kind is statistically evaluated by us, in order to optimize our Internet appearance and the technology behind it.

Website registration with your name, email address and basic contact details is required in order to save configurations made with Thomson online sizing and selection tools, to save preferences for unit of measure and currency, to request quotations, and to download 3D/2D CAD drawings. Basic contact information is also required for standard contact forms used to request customer service, to conduct e-commerce (North American only) or to otherwise engage with Thomson associates online.

Newsletter recipients:

We process the information submitted by you, e.g. your name, contact details, e-mail address, primary and secondary product interests, information about receipt of e-mails and your behavior related to these.


We process the applicant information submitted by you, e.g. your name, contact details, details of your CV and your qualifications.

Where do we collect personal data about you from?

We may collect personal data about you from the following sources:

Website visitors and via Act-On, if in that database

  • Google Analytics
  • and other Thomson websites:
    • Standard contact forms
    • Online tool registration form
    • Distributor Extranet registration form
    • E-commerce registration
    • Pay-Per-Click and other promotional forms

Offline/In-person Meetings

  • Directly from you at industry exhibitions andother in-person meetings.

Newsletter recipients

  • Act-On
  • Online newsletter registration forms
  • Opt-in option on any Thomson online form

Job Applicants:

Recruitment agencies

  • Directly from you. This is information you provide to us.
  • From an agent/third party acting on your behalf.
  • Through publicly available sources. We use the following public sources:
    • LinkedIn
    • D&B “Hoovers” manufacturers database which includes some names.

How and why do we use your personal data?

We use your personal data for the following purposes:

Website visitors:

E.g. to contact you to discuss the services or products you receive from us (and any changes to them); to respond to any questions or concerns you have raised; to deal with administrative matters such as invoicing and renewal; to otherwise carry out our obligations arising under our contract with you and to enforce the same; and to deliver personalized web content based on your choices, .e.g preferred unit of measure and currency.

Newsletter recipients:

Store data provided in the CMS to provide appropriate information and to measure the success of our newsletter content; learn from behavior in order to make our communication intuitive to "digest."


The controller collects and processes the personal data of applicants for the purpose of processing the application process.

We will not use your information for any other purposes unless we are required to do so by law.

How long do we keep your personal data?

How long we keep your information will depend on the purpose for which we use it.

The criterion for the duration of the storage of personal data is the respective statutory national retention period. After the deadline, the corresponding data will be routinely deleted, if they are no longer required to fulfil the contract or to initiate a contract.

Example for Germany retention periods:

  • Customer email request (commercial letter) = 6 years
  • Applications = 4 months after letter of refusal
  • Employees documents = 10 years after leaving the company

We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Notice and to fulfil our legal obligations. We have internal rules that set out how long we retain information.

Who do we share your personal data with?

We may share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as authorized Thomson distributors, professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and literature and correspondence fulfilment houses and function coordinators.

We may share your personal information with our other Fortive Group companies for internal reasons, primarily for business and operational purposes.

As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your personal information will be disclosed to such entity.

If any bankruptcy or reorganization proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties

Where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our business or the public.

These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.

No other third parties have access to your information unless we specifically say so in this Privacy Notice, or the law requires this.

What legal basis do we have for using your personal data?

We process your information:

  • To be able to provide you with products AND/OR services in line with our Terms & Conditions via the [ website.]
  • As this is necessary for the performance of the inquiry responses, application engineering support, contract negotiation and contract fulfillment with you for or to take steps at your request.
  • To comply with our legal obligations as required.
  • To protect your vital interests AND/OR the vital interests of your employer
  • As this is necessary for us to carry out our functions as any official authority AND/OR carried out in the public interest, and this may include profiling related to your job title, employer’s industry, geography, application types and previously documented product interests.
  • As this is necessary in pursuit of our legitimate interests in discussing, quoting and supplying Thomson products and services and this may include profiling related to your job title, employer’s industry, geography, application types and previously documented product interests. While there are some risks with this type of activity, on balance, we consider the risk to your rights of data protection is outweighed by the significant benefits in service your potential and actual needs for Thomson goods and services. We’ve also implemented protections for your rights by the creation and sustained review of Record of Processing Activity documents related to all personal data processes and related implementation in related data systems. You’ve the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on legitimate interests. More information on this right and on how to exercise it is set out below.

Do we make automated decisions concerning you?

No, we do not carry out automated decision making or automated profiling.

Do we use Cookies to collect personal data on you?

Use of cookies:

When you use our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and that provide certain information to the body that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to help the Internet offer more user-friendly and effective experiences overall. We also use cookies to identify you for follow-up visits if you have an account with us. Otherwise you would have to log in again for each visit.

This website uses the following types of cookies, the scope and operation of which are explained below:

Transient cookies

These cookies are automatically deleted when you close the browser. These include, in particular, the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies

These cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

Flash Cookies

The Flash cookies used are not detected by your browser but by your Flash plug-in. Furthermore, we use HTML5 storage objects, which are stored on your device. These objects store the required data regardless of your browser and do not have an automatic expiration date. If you do not want to process the Flash cookies, you must install a corresponding add-on, eg. Eg "Better Privacy" for Mozilla Firefox ( or the Adobe Flash killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. In addition, we recommend that you regularly delete your cookies and the browser history manually.

Prevention of cookies

You can configure your browser setting according to your wishes. You may decline the acceptance of third-party cookies or all cookies. Please be aware that you may not be able to use all functions of this website.

Legal basis and duration of storage

The legal bases for possible processing of personal data and their duration of storage vary and are presented in the following sections.

Website Analysis

For purposes of analyzing and optimizing our websites, we use various services, which are presented below. This analysis allows us to understand, for example, how many people visit our site, what information is most in demand, and how people find it. Among other things, we collect data on which website an affected person came to a website (so-called referrer), which subpages of the website were accessed or how often and for which length of stay a subpage was viewed. This helps us to design and improve our offers in a user-friendly way. The data collected is not intended to personally identify individual users. Anonymous or at most pseudonymous data are collected. The legal basis for this is Art. 6 para. 1 f of the GDPR.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, (1600 Amphitheater Parkway Mountain View, CA 94043, USA). Usage includes the Universal Analytics operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID, thus analyzing the activities of a user across devices.

Google Analytics uses cookies that allow you to analyze the use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the event of activation of IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. In these purposes, our legitimate interest lies in the data processing. The legal basis for the use of Google Analytics is § 15 Abs. 3 TMG or Art. 6 Abs. 1 f DSGVO. The data sent by us and linked to cookies, user IDs (eg user ID) or advertising IDs will be automatically deleted after 50 months. The deletion of data whose retention period has been reached is done automatically once a month. For more information about Terms of Use and Privacy, please visit or

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using download and install. Opt-out cookies prevent future collection of your data when you visit this website. To prevent Universal Analytics tracking across devices, you must opt-out on all systems you use. If you click here, the opt-out cookie will be set: Disable Google Analytics .

What about marketing?

Thomson would like to contact you from time to time about our new similar products and promotional offers by email, telephone, post.

You can expect to receive no more than 6 marketing emails per month from us.

You can unsubscribe / opt out at any time by clicking the “Unsubscribe” link in any of our communication or by contacting us using the details at the end of this Privacy Notice.

Where do we store your personal data? Do we transfer your personal data outside the EEA?

All information you provide to us is stored on our or our data processing service providers’ secure servers.

Where possible, we try to only process your information within the European Economic Area (EEA). If we or our service providers transfer personal data outside of the EEA, we always require that appropriate safeguards are in place to protect the information when it is processed. Some portions of our sales, marketing, customer service, operations and engineering functions are based in non-EEA countries. We have put in place safeguards to protect personal data processed in or accessed from non-EEA countries. You can obtain a copy of the safeguards in place for such transfers by contacting us using the details at the end of this Privacy Notice.

What rights do you have in relation to the personal data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

Rights What does it mean?
1. The right to be informed You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Notice.
2. The right of access You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Notice). This is so you’re aware and can check that we’re using your information in accordance with data protection law.
3. The right to rectification You are entitled to have your information corrected if it’s inaccurate or incomplete.
4. The right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
5. The right to restrict processing You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
6. The right to data portability You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
7. The right to object to processing You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
8. The right to lodge a complaint You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
9. The right to withdraw consent If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

How can you make a request to exercise your rights?

To exercise any of the rights above, or to ask a question, contact us using the details set out at the end of this Privacy Notice.

How will we handle a request to exercise your rights?

We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests, or
  • further copies of the same information.

Alternatively, the law may allow us to refuse to act on the request.

How can you contact us?

If you have questions on the processing of your personal data, would like to exercise any of your rights, or are unhappy with how we’ve handled your information, please contact us here:

1500 Mittel Blvd.
Wood Dale, IL 60191, USA
Telephone: +1-540-633-3549

or our European subsidiaries in:

Thomson Neff GmbH
Nürtinger Straße 70
72649 Wolfschlugen
Phone: +49 (0) 7022 504 403

Data privacy officer contact:

SWEDEN Tollo Linear AB
Estridsväg 10
29109 Kristianstad
Phone: +46 (0) 44-24 67 00
UNITED KINGDOM Thomson Industries
Office 9, The Barns
Caddsdown Business Park
Devon, EX39 3BT
Phone: +44 (0) 1271 334 500

Changes to Privacy Policy

We reserve the right to change our privacy practices when necessary due to changes in relevant and applicable legal or regulatory requirements, our business practices, or in our attempts to better serve your needs. Notice of such changes to our privacy practices will be given in the manner described in the revised Privacy Policy that will be posted at this location.

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